Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Pharmica's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Telehealth & Rx · GB

How hard is it to cancel Pharmica?

Pharmica scores 68/100 (grade C) for how clearly it documents cancellation in the GB — a partially documented cancellation policy with notable gaps. Cancellation is available via phone, email, live chat.

Last reviewed 2026-06-16 · Documented-Policy tier · grade C

Pharmica's Subscribe & Save subscriptions can be cancelled or paused at any time, but the customer must do so before payment for the next order is taken or that order will still be processed and charged. Cancellation is handled by contacting customer service via phone (020 7112 9014), email ([email protected]), SMS (07418 310014) or a website call-back request rather than a documented one-click in-account cancel. If payment has already been taken, an order may still be cancellable before dispatch by contacting support promptly. Detailed refund rules are covered in the separate Terms and Conditions of Supply.

How to cancel Pharmica

  • Channels: phone, email, live chat
  • Official cancellation page: https://www.pharmica.co.uk/terms-and-conditions/
  • Pause/freeze: available — Subscribe & Save subscriptions can be paused or cancelled at any time by contacting customer service before the next payment is taken.
  • Refund policy: https://www.pharmica.co.uk/terms-and-conditions/
  • Account/data deletion: Right to request erasure of personal data; Pharmica may decline for specific legal reasons and retains clinical decision records for 10 years per General Pharmaceutical Council rules. Contact [email protected]. https://www.pharmica.co.uk/privacy/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Pharmica — Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/pharmica-uk (CC BY-SA 4.0).

See Pharmica in the full index -> · How we score · Open data