Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Pet Circle (Auto Delivery)'s public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

78/ 100 · B

Pet subscriptions · AU

How hard is it to cancel Pet Circle (Auto Delivery)?

Pet Circle (Auto Delivery) scores 78/100 (grade B) for how clearly it documents cancellation in the AU — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email, phone.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Pet Circle's Auto Delivery can be cancelled at any time through the account with no lock-in contract or cancellation fee. Self-serve management is via Order Management or the Autoship section, where customers can skip the next order, change frequency, reschedule, or cancel the schedule. Changes can be made up until the order's processing date, but orders already being packed may not be stoppable. Additional help is available by email or phone. Data-deletion is handled under the separate privacy policy.

How to cancel Pet Circle (Auto Delivery)

  • Channels: online (self-serve), email, phone
  • Official cancellation page: https://www.petcircle.com.au/auto-delivery-terms
  • Pause/freeze: available — Self-serve via Order Management / Autoship section: skip the next order, change frequency, reschedule, or cancel the schedule entirely up until the processing date. No lock-in contract or cancellation fee.
  • Refund policy: https://www.petcircle.com.au/auto-delivery-terms
  • Account/data deletion: Not addressed in the Auto Delivery terms; covered by the broader privacy policy. https://www.petcircle.com.au/auto-delivery-terms

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Pet Circle (Auto Delivery) — Cancellation Friction Index (AU).” CES-1.1. https://www.cancelatlas.com/c/pet-circle-au (CC BY-SA 4.0).

See Pet Circle (Auto Delivery) in the full index -> · How we score · Open data

Earned it? Show your grade

Pet Circle (Auto Delivery) grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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