Health & fitness · US
How hard is it to cancel Pep AI?
Pep AI scores 52/100 (grade D) for how clearly it documents cancellation in the US — a poorly documented cancellation policy. Cancellation is available via in-app.
Pep AI subscriptions are managed entirely through the Apple App Store or Google Play Store — there is no in-web-app cancel flow. To cancel, go to your Apple ID account settings (Settings > [your name] > Subscriptions) or Google Play account (Play Store > Subscriptions) and cancel from there. Cancellation must be made at least 24 hours before the current billing period ends; access continues until the end of the paid period. Pep AI itself does not process refunds — refund requests must be directed to Apple or Google per their respective policies. Support contact: [email protected]. Developer: Zode Development LLC (Oregon, US).
How to cancel Pep AI
- Channels: in-app
- Official cancellation page: https://pepaiapp.com/terms
- Pause/freeze: not offered. No pause or freeze option documented in the terms or App Store listings.
- Account/data deletion: Contact [email protected] for data deletion requests. Privacy policy at pepaiapp.com/privacy covers user data rights; no explicit GDPR/CCPA self-serve deletion tool publicly documented. https://pepaiapp.com/privacy
Evidence
- {'title': 'Pep AI: Peptide GLP-1 Tracker - App Store (accessed 2026-06-12)', 'url': 'https://apps.apple.com/us/app/pep-ai-peptide-glp-1-tracker/id6758682710'}
- {'title': 'Pep AI - Terms of Service (accessed 2026-06-12)', 'url': 'https://pepaiapp.com/terms'}
- {'title': 'Pep AI: Peptide GLP-1 Tracker - Google Play (accessed 2026-06-12)', 'url': 'https://play.google.com/store/apps/details?id=app.replit.pepai&hl=en_US'}
- Last reviewed 2026-06-12 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Pep AI — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/pepai (CC BY-SA 4.0).