Security & identity · US
How hard is it to cancel Panda Security?
Panda Security scores 73/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
Panda Security subscriptions can be cancelled online via the My Panda account portal: navigate to Products and Services, select the product, click Manage Product, then Cancel Subscription. Cancellation stops future auto-renewal but the subscription stays active until the end of the current billing period. A 30-day money-back guarantee applies to online purchases; refunds must be requested in writing (email, fax, or registered mail) and are processed within 14 days using the original payment method. Support and technical assistance products are non-refundable once used.
How to cancel Panda Security
- Channels: online (self-serve), email
- Official cancellation page: https://www.pandasecurity.com/en/support/how-to-manage-your-account/
- Pause/freeze: not offered. No pause or freeze option is documented. Cancellation ends auto-renewal; protection remains active until the current paid period expires.
- Refund policy: https://www.pandasecurity.com/en/homeusers/media/legal-notice/refund/
- Account/data deletion: No explicit data deletion process is documented on the cancellation or refund pages. Users may contact [email protected] for account-related requests.
Evidence
- How to manage your product from your Panda Account | Panda Security Technical Support (accessed 2026-06-05)
- Refund Policy - Legal Notice | Panda Security (accessed 2026-06-05)
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Panda Security, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/panda-security (CC BY-SA 4.0).
See Panda Security in the full index -> · How we score · Open data
Earned it? Show your grade
Panda Security grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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