Apparel & beauty boxes · US
How hard is it to cancel OwlCrate?
OwlCrate scores 71/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
OwlCrate subscriptions can be cancelled online by logging into the account, clicking 'Manage Subscriptions', expanding the relevant subscription, and clicking 'Cancel Subscription'. Cancellation only affects future renewals and does not trigger an automatic refund; any already-paid boxes will still ship. Subscribers must cancel before the end of the current month to avoid the next billing cycle charge. For unshipped boxes that have not yet reached 'Processed' status, a refund can be requested by emailing [email protected].
How to cancel OwlCrate
- Channels: online (self-serve), email
- Official cancellation page: https://help.owlcrate.com/en-US/how-do-i-cancel-my-subscription-114111
- Pause/freeze: available — Monthly plan subscribers (Young Adult Fantasy and Adult Fantasy boxes) can skip a month at any time via account self-service or by emailing [email protected]. Quarterly plan subscribers (Romance, Romantasy, Horror, Sci-Fi) cannot skip.
- Refund policy: https://help.owlcrate.com/en-US/refund-return-policy-113463
- Account/data deletion: After cancelling all subscriptions, users may request account termination by emailing [email protected] or via links in account settings. OwlCrate retains personal information as long as required for the purpose collected. https://www.owlcrate.com/pages/privacy-policy
Evidence
- {'title': 'How do I Cancel my Subscription? – OwlCrate Help (accessed 2026-06-06)', 'url': 'https://help.owlcrate.com/en-US/how-do-i-cancel-my-subscription-114111'}
- {'title': 'Refund/Return Policy – OwlCrate Help (accessed 2026-06-06)', 'url': 'https://help.owlcrate.com/en-US/refund-return-policy-113463'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “OwlCrate — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/owlcrate (CC BY-SA 4.0).
See OwlCrate in the full index -> · How we score · Open data
Earned it? Show your grade
OwlCrate grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/owlcrate"><img src="https://www.cancelatlas.com/share/badges/owlcrate.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>