Documented-Policy tier only. This score rates how clearly Ovia Health's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

61/ 100 · C

Telehealth & Rx · US

How hard is it to cancel Ovia Health?

Ovia Health scores 61/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, email.

Last reviewed 2026-06-07 · Documented-Policy tier · grade C

Ovia Health offers a direct-to-consumer paid subscription (Ovia+) at $4.99/month or $24.99/year (7-day free trial on annual plan), managed entirely through the Apple App Store or Google Play Store. Cancellation is self-serve via Apple App Store account settings (Settings > [Name] > Subscriptions) or Google Play (Menu > Subscriptions); subscriptions auto-renew and must be cancelled at least 24 hours before the renewal date. No web-based cancel portal exists. The App Store listing explicitly discloses the cancel channel and auto-renewal terms. Refund policy is not independently disclosed by Ovia — refunds are governed by Apple or Google platform policies. Account deletion (separate from subscription cancel) is available in-app via Settings or by emailing [email protected].

How to cancel Ovia Health

  • Channels: in-app, email
  • Official cancellation page: https://www.oviahealth.com/terms-of-use/
  • Pause/freeze: not offered. No pause option is disclosed. Users may cancel their store-managed subscription via Apple App Store or Google Play settings, or delete their account in-app (Settings > Delete account) or by emailing [email protected].
  • Account/data deletion: Users can delete their account and data in-app via Settings > Delete account, or by emailing [email protected] or [email protected]. https://www.oviahealth.com/delete-account/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Ovia Health — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/ovia-health-us (CC BY-SA 4.0).

See Ovia Health in the full index -> · How we score · Open data