Telehealth & Rx · US
How hard is it to cancel Ovia Health?
Ovia Health scores 61/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, email.
Ovia Health offers a direct-to-consumer paid subscription (Ovia+) at $4.99/month or $24.99/year (7-day free trial on annual plan), managed entirely through the Apple App Store or Google Play Store. Cancellation is self-serve via Apple App Store account settings (Settings > [Name] > Subscriptions) or Google Play (Menu > Subscriptions); subscriptions auto-renew and must be cancelled at least 24 hours before the renewal date. No web-based cancel portal exists. The App Store listing explicitly discloses the cancel channel and auto-renewal terms. Refund policy is not independently disclosed by Ovia — refunds are governed by Apple or Google platform policies. Account deletion (separate from subscription cancel) is available in-app via Settings or by emailing [email protected].
How to cancel Ovia Health
- Channels: in-app, email
- Official cancellation page: https://www.oviahealth.com/terms-of-use/
- Pause/freeze: not offered. No pause option is disclosed. Users may cancel their store-managed subscription via Apple App Store or Google Play settings, or delete their account in-app (Settings > Delete account) or by emailing [email protected].
- Account/data deletion: Users can delete their account and data in-app via Settings > Delete account, or by emailing [email protected] or [email protected]. https://www.oviahealth.com/delete-account/
Evidence
- {'title': 'Ovia: Know Your Cycle — App Store listing (pricing & subscription terms, accessed 2026-06-07)', 'url': 'https://apps.apple.com/in/app/ovia-know-your-cycle/id6752109368'}
- {'title': 'Ovia Cycle & Pregnancy Tracker — App Store listing (accessed 2026-06-07)', 'url': 'https://apps.apple.com/us/app/ovia-fertility-cycle-tracker/id570244389'}
- {'title': 'Ovia Health by Labcorp Terms of Use (accessed 2026-06-07)', 'url': 'https://www.oviahealth.com/terms-of-use/'}
- {'title': 'Account Deletion — Ovia Health (accessed 2026-06-07)', 'url': 'https://www.oviahealth.com/delete-account/'}
- {'title': 'Ovia for Fertility, Pregnancy, and Parenting — Individuals page (accessed 2026-06-07)', 'url': 'https://www.oviahealth.com/apps/'}
- Last reviewed 2026-06-07 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Ovia Health — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/ovia-health-us (CC BY-SA 4.0).
See Ovia Health in the full index -> · How we score · Open data