Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Ovia Health's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

61/ 100 · C

Health & telehealth · US

How hard is it to cancel Ovia Health?

Ovia Health scores 61/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, email.

Last reviewed 2026-06-07 · Documented-Policy tier · grade C

Ovia Health offers a direct-to-consumer paid subscription (Ovia+) at $4.99/month or $24.99/year (7-day free trial on annual plan), managed entirely through the Apple App Store or Google Play Store. Cancellation is self-serve via Apple App Store account settings (Settings > [Name] > Subscriptions) or Google Play (Menu > Subscriptions); subscriptions auto-renew and must be cancelled at least 24 hours before the renewal date. No web-based cancel portal exists. The App Store listing explicitly discloses the cancel channel and auto-renewal terms. Refund policy is not independently disclosed by Ovia, refunds are governed by Apple or Google platform policies. Account deletion (separate from subscription cancel) is available in-app via Settings or by emailing [email protected].

How to cancel Ovia Health

  • Channels: in-app, email
  • Official cancellation page: https://www.oviahealth.com/terms-of-use/
  • Pause/freeze: not offered. No pause option is disclosed. Users may cancel their store-managed subscription via Apple App Store or Google Play settings, or delete their account in-app (Settings > Delete account) or by emailing [email protected].
  • Account/data deletion: Users can delete their account and data in-app via Settings > Delete account, or by emailing [email protected] or [email protected]. https://www.oviahealth.com/delete-account/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Ovia Health, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/ovia-health-us (CC BY-SA 4.0).

See Ovia Health in the full index -> · How we score · Open data