Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Othership's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

60/ 100 · C

Fitness & audio apps · US

How hard is it to cancel Othership?

Othership scores 60/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Othership app subscriptions (iOS/Android) must be cancelled directly through the App Store or Google Play Store settings, not through Othership's own website. Subscriptions auto-renew and must be cancelled at least 24 hours before the renewal date to avoid the next charge. Othership explicitly states it is a non-refundable service and does not refund unused time; refunds for mobile subscriptions are handled by Apple or Google respectively. In-person membership cancellations require emailing the specific Othership location where the membership was purchased.

How to cancel Othership

  • Channels: in-app, email
  • Official cancellation page: https://www.othership.us/faq-billing
  • Pause/freeze: not offered. No subscription pause option is mentioned in Othership's terms of service or billing FAQ.
  • Account/data deletion: Users can request permanent removal of personal data by emailing [email protected], as stated in the Privacy Policy. https://www.othership.us/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Othership — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/othership-us (CC BY-SA 4.0).

See Othership in the full index -> · How we score · Open data