Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Othership's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

60/ 100 · C

Mental health & wellness · US

How hard is it to cancel Othership?

Othership scores 60/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Othership app subscriptions (iOS/Android) must be cancelled directly through the App Store or Google Play Store settings, not through Othership's own website. Subscriptions auto-renew and must be cancelled at least 24 hours before the renewal date to avoid the next charge. Othership explicitly states it is a non-refundable service and does not refund unused time; refunds for mobile subscriptions are handled by Apple or Google respectively. In-person membership cancellations require emailing the specific Othership location where the membership was purchased.

How to cancel Othership

  • Channels: in-app, email
  • Official cancellation page: https://www.othership.us/faq-billing
  • Pause/freeze: not offered. No subscription pause option is mentioned in Othership's terms of service or billing FAQ.
  • Account/data deletion: Users can request permanent removal of personal data by emailing [email protected], as stated in the Privacy Policy. https://www.othership.us/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Othership, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/othership-us (CC BY-SA 4.0).

See Othership in the full index -> · How we score · Open data