How hard is it to cancel OpenRouter?

OpenRouter is a pay-as-you-go AI model gateway billed via prepaid Credits, not a recurring subscription, so there is no 'cancel' button in the subscription sense — to stop being charged you simply stop topping up and disable auto top-up. To fully leave: delete your account self-serve via Settings > Manage Account > Security tab (permanent, removes data), or email [email protected] to terminate. Refunds: unused Credits can be self-refunded via the Refund button on the Credits page within 24 hours of the transaction; platform fees and crypto payments are non-refundable, and OpenRouter reserves the right to expire unused credits 365 days after purchase. Per Terms Section 9, on user-initiated termination any remaining Credits are refunded to the original payment method within 30 days (but credits are forfeited if the account is terminated for a Terms violation, and are lost if you delete then recreate an account). No app-store billing caveats — billing is direct/card/crypto.

How to cancel OpenRouter

• Channels: online (self-serve), email
• Official cancellation page: https://openrouter.ai/docs/faq
• Pause/freeze: not offered. No pause/freeze concept. OpenRouter is pay-as-you-go (prepaid Credits), not a recurring subscription, so there is nothing to pause — simply stop topping up / stop making API calls and billing ceases. Auto top-up can be disabled in account settings.
• Account/data deletion: Self-serve account deletion via Settings > Manage Account > Security tab; deletion is permanent and removes associated data. Unused credits are lost and cannot be reclaimed if you delete and later recreate your account. Account can also be terminated by emailing [email protected]. Per Terms Section 9, credits remaining at user-initiated termination are refunded to the original payment method within 30 days. https://openrouter.ai/docs/faq

Evidence

• {'title': 'Frequently Asked Questions — OpenRouter Documentation (accessed 2026-06-06)', 'url': 'https://openrouter.ai/docs/faq'}
• {'title': 'Terms of Service — OpenRouter (accessed 2026-06-06)', 'url': 'https://openrouter.ai/terms'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “OpenRouter — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/openrouter (CC BY-SA 4.0).

See OpenRouter in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/openrouter"><img src="https://www.cancelatlas.com/share/badges/openrouter.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>