How hard is it to cancel OpenRouter?

OpenRouter is a pay-as-you-go AI model gateway billed via prepaid Credits, not a recurring subscription, so there is no 'cancel' button in the subscription sense, to stop being charged you simply stop topping up and disable auto top-up. To fully leave: delete your account self-serve via Settings > Manage Account > Security tab (permanent, removes data), or email [email protected] to terminate. Refunds: unused Credits can be self-refunded via the Refund button on the Credits page within 24 hours of the transaction; platform fees and crypto payments are non-refundable, and OpenRouter reserves the right to expire unused credits 365 days after purchase. Per Terms Section 9, on user-initiated termination any remaining Credits are refunded to the original payment method within 30 days (but credits are forfeited if the account is terminated for a Terms violation, and are lost if you delete then recreate an account). No app-store billing caveats, billing is direct/card/crypto.

How to cancel OpenRouter

• Channels: online (self-serve), email
• Official cancellation page: https://openrouter.ai/docs/faq
• Pause/freeze: not offered. No pause/freeze concept. OpenRouter is pay-as-you-go (prepaid Credits), not a recurring subscription, so there is nothing to pause, simply stop topping up / stop making API calls and billing ceases. Auto top-up can be disabled in account settings.
• Account/data deletion: Self-serve account deletion via Settings > Manage Account > Security tab; deletion is permanent and removes associated data. Unused credits are lost and cannot be reclaimed if you delete and later recreate your account. Account can also be terminated by emailing [email protected]. Per Terms Section 9, credits remaining at user-initiated termination are refunded to the original payment method within 30 days. https://openrouter.ai/docs/faq

Evidence

• Frequently Asked Questions — OpenRouter Documentation (accessed 2026-06-06)
• Terms of Service — OpenRouter (accessed 2026-06-06)
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “OpenRouter, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/openrouter (CC BY-SA 4.0).

See OpenRouter in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/openrouter"><img src="https://www.cancelatlas.com/share/badges/openrouter.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>