Video streaming · US
How hard is it to cancel Omoi (formerly Azuki)?
Omoi (formerly Azuki) scores 66/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), app-store.
Per the Terms of Use, members cancel self-serve from the Account page via the Premium Membership link; the account closes at the end of the current billing period. Third-party (app store) signups must be cancelled through that platform. Azuki rebranded to Omoi (omoi.com) on 2025-11-13.
How to cancel Omoi (formerly Azuki)
- Channels: online (self-serve), app-store
- Official cancellation page: https://azuki.co/terms
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Terms of Use - Azuki.co
- Frequently Asked Questions - Omoi
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Omoi (formerly Azuki), Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/omoi-azuki (CC BY-SA 4.0).
See Omoi (formerly Azuki) in the full index -> · How we score · Open data