Streaming · US
How hard is it to cancel Omoi (formerly Azuki)?
Omoi (formerly Azuki) scores 66/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), app-store.
Per the Terms of Use, members cancel self-serve from the Account page via the Premium Membership link; the account closes at the end of the current billing period. Third-party (app store) signups must be cancelled through that platform. Azuki rebranded to Omoi (omoi.com) on 2025-11-13.
How to cancel Omoi (formerly Azuki)
- Channels: online (self-serve), app-store
- Official cancellation page: https://azuki.co/terms
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Terms of Use - Azuki.co
- Frequently Asked Questions - Omoi
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Omoi (formerly Azuki) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/omoi-azuki (CC BY-SA 4.0).
See Omoi (formerly Azuki) in the full index -> · How we score · Open data