Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly nugs.net's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

73/ 100 · B

Music & audio · US

How hard is it to cancel nugs.net?

nugs.net scores 73/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Direct nugs.net subscribers cancel online by logging in, navigating to Account > My Account > Manage Plan > Cancel Subscription. Subscribers who joined via Apple or Google must cancel through those platforms' own subscription portals; cancellation is not possible within the nugs mobile app itself. Subscriptions run to the end of the paid billing period with no early termination refund, all sales are final except in cases of technical delivery failure. No subscription pause feature is offered.

How to cancel nugs.net

  • Channels: online (self-serve), in-app, email
  • Official cancellation page: https://help.nugs.net/support/solutions/articles/6000261447-how-do-i-cancel-or-manage-my-nugs-subscription-
  • Pause/freeze: not offered. No subscription pause or hold option is documented. Users may only cancel or switch plan tiers.
  • Account/data deletion: Account and all associated data can be deleted via Settings in the nugs mobile app (Settings > Account > Delete Account). Active subscriptions must be cancelled first. California residents and others may also submit deletion requests by email to [email protected] or [email protected], by mail to Nugs.net Enterprises, Inc., 1383 Ninth Avenue, San Francisco, CA 94122 Attn: Privacy, or by phone at 1-888-747-6847. https://help.nugs.net/support/solutions/articles/6000245388-how-do-i-delete-my-account-

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “nugs.net, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/nugs-net (CC BY-SA 4.0).

See nugs.net in the full index -> · How we score · Open data

Earned it? Show your grade

nugs.net grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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