Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Nous Research's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

AI tools · US

How hard is it to cancel Nous Research?

Nous Research scores 68/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).

Last reviewed 2026-06-10 · Documented-Policy tier · grade C

Subscribers can cancel at any time by clicking the cancellation link in the Nous Portal while logged in (self-serve online). All fees are non-refundable, there are no refunds or credits for partial use or early termination during a paid period. Upgrading to a higher plan credits unused prepaid fees toward the new plan. Downgrading may result in loss of features or data. Account data is permanently deleted within 6 months of termination, or within 1 month if the client requests earlier deletion. No pause or freeze option is documented.

How to cancel Nous Research

  • Channels: online (self-serve)
  • Official cancellation page: https://portal.nousresearch.com/terms
  • Pause/freeze: not offered. No pause or freeze option is mentioned in the Terms of Service. Subscriptions run until cancelled.
  • Account/data deletion: Upon termination, Nous Research deactivates and permanently deletes the account within 6 months. Clients who request earlier deletion receive deletion within 1 month of the request (Section 17.3a of ToS). Contact [email protected] for deletion requests. https://portal.nousresearch.com/privacy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Nous Research, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/nous-research (CC BY-SA 4.0).

See Nous Research in the full index -> · How we score · Open data