Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Nourish's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

35/ 100 · F

Health & telehealth · US

How hard is it to cancel Nourish?

Nourish scores 35/100 (grade F) for how clearly it documents cancellation in the US, an opaque or largely undisclosed cancellation policy. Cancellation is available via email, phone.

Last reviewed 2026-06-06 · Documented-Policy tier · grade F

Nourish is an insurance-billed telehealth dietitian service rather than a traditional subscription. The official site documents only appointment-level cancellation: patients may cancel or reschedule free of charge with at least 24 hours notice via the patient portal; changes within 24 hours incur a $75 late-cancellation fee not covered by insurance. To terminate ongoing care or close an account entirely, the Terms of Use directs users to contact [email protected]; no self-serve account cancellation flow is publicly documented. Billing disputes must be raised within 30 days of the charge date.

How to cancel Nourish

  • Channels: email, phone
  • Official cancellation page: https://www.nourish.com/faq/what-is-your-cancellation-and-rescheduling-policy
  • Pause/freeze: not offered. No pause or hold option is documented on the Nourish website. Patients may simply stop scheduling appointments without a formal pause mechanism.
  • Account/data deletion: Users may request deletion of personal data by contacting [email protected]. The privacy policy notes data is retained unless a deletion request is submitted. HIPAA rights (access to medical records within 30 days) are documented in the Nourish Consent page. https://www.nourish.com/privacy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Nourish, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/nourish-us (CC BY-SA 4.0).

See Nourish in the full index -> · How we score · Open data