Community & membership · SG

How hard is it to cancel Nomads.com (Nomad List)?

Nomads.com (Nomad List) scores 57/100 (grade C) for how clearly it documents cancellation in the SG — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).

Last reviewed 2026-06-14 · Documented-Policy tier · grade C

Model note: Nomads.com (rebranded from Nomad List) currently presents membership as a one-time / lifetime purchase — both tiers are labelled 'Billed once. Then never again.' — so for most buyers there is no recurring subscription to cancel; only legacy rebill/renewal language survives in the Terms, which makes 'cancellation friction' largely not applicable to the headline product. Where it does apply: the platform is explicitly self-service with no customer-support email and no monitored social media; a member cancels in the account Settings page, and the Terms say members must cancel 24 hours before any rebill date to avoid renewal fees. On refunds, buyers expressly waive the 14-day EU withdrawal right (digital access is immediate) and the company states it does not offer refunds for guideline violations, so despite a passing reference to self-serve 'requesting refunds' there is no documented money-back window. The cancellation/refund terms are buried inside a single combined Terms-of-Service & Privacy-Policy FAQ entry with no dedicated cancel or refund page, and no data-deletion path is documented.

How to cancel Nomads.com (Nomad List)

Channels: online (self-serve)
Official cancellation page: https://nomads.com/faq/nomadscom-terms-of-service-privacy-policy-8279217
Pause/freeze: not offered. No pause is documented. Membership is cancelled by the user on the in-account Settings page.
Account/data deletion: No data- or account-deletion process is documented in the reviewed pages; the platform is self-service with no support channel. https://nomads.com/faq/nomadscom-terms-of-service-privacy-policy-8279217

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Nomads.com (Nomad List) — Cancellation Friction Index (SG).” CES-1.1. https://www.cancelatlas.com/c/nomads (CC BY-SA 4.0).

See Nomads.com (Nomad List) in the full index -> · How we score · Open data