How hard is it to cancel Nom Nom?

Nom Nom subscriptions can be cancelled online through the self-serve Account page, by email at [email protected], or by calling/texting (415) 991-0669. Changes must be submitted by 9:59 AM PT on the scheduled charge day to affect the upcoming delivery. No prorated refunds are issued for the current subscription period; service continues until the end of the billing term. A 30-day money-back guarantee applies only to the first order if no benefits are seen.

How to cancel Nom Nom

• Channels: online (self-serve), phone, email
• Official cancellation page: https://support.nomnomnow.com/hc/en-us/articles/4405636270747-Cancelling-Your-Account
• Pause/freeze: available — Customers can pause or skip up to four upcoming deliveries directly in their account; the subscription remains active and resumes automatically after the last skipped date.
• Account/data deletion: Data deletion is governed by the Mars privacy policy (mars.com/privacy); customers can request erasure of personal data by contacting support via phone, mail, or email, though deletions may not cover backups or transaction records retained for business purposes.

Evidence

• {'title': 'Cancelling Your Account – Nom Nom Help Center (accessed 2026-06-05)', 'url': 'https://support.nomnomnow.com/hc/en-us/articles/4405636270747-Cancelling-Your-Account'}
• {'title': 'Terms of Service | Nom Nom (accessed 2026-06-05)', 'url': 'https://www.nomnomnow.com/tos/'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Nom Nom — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/nom-nom (CC BY-SA 4.0).

See Nom Nom in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/nom-nom"><img src="https://www.cancelatlas.com/share/badges/nom-nom.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>