Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Niconico's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

71/ 100 · B

Streaming · JP

How hard is it to cancel Niconico?

Niconico scores 71/100 (grade B) for how clearly it documents cancellation in the JP — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Niconico Premium can be cancelled online via the account settings page (multi-step, requires login) or through the respective carrier/platform portal for users paying via Apple ID, Google Play, docomo, au, SoftBank, Y!Mobile, or PayPal. For credit card and most direct billing methods, cancellation takes effect immediately and premium benefits are lost at that moment with no proration or refund; for Apple/Google payments, service continues until the end of the current billing period. No refunds are offered. A pause feature (1–3 months, no charge during pause) is available for select payment methods as an alternative to cancellation.

How to cancel Niconico

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://qa.nicovideo.jp/faq/show/847?site_domain=default
  • Pause/freeze: available — Niconico Premium offers a 1–3 month pause (一時停止) with no monthly fee during the pause period. Available only for credit card, au PAY, SoftBank, d-pay, and Paidy payment methods. Pause takes effect from the first day of the following month; benefits are suspended during the pause. Can be manually resumed early or auto-resumes when the period ends.
  • Account/data deletion: Full account deletion (退会) is available via account settings. Premium membership must be cancelled before account deletion is possible. Posted videos and images are NOT automatically deleted on account closure — users must delete them manually beforehand. Profile pages, follower lists, Niconico Points, and purchased digital content (e-books, manga coins) are lost upon deletion. https://account.nicovideo.jp/my/account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Niconico — Cancellation Friction Index (JP).” CES-1.1. https://www.cancelatlas.com/c/niconico-jp (CC BY-SA 4.0).

See Niconico in the full index -> · How we score · Open data

Earned it? Show your grade

Niconico grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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