Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly NFL+'s public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

76/ 100 · B

Streaming · US

How hard is it to cancel NFL+?

NFL+ scores 76/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

NFL+ subscriptions purchased directly on NFL.com can be cancelled online via Account > Manage Subscriptions > Cancel, with a required reason-selection retention step; cancellation takes effect at the end of the current billing period with continued access until then. Subscriptions purchased through the Apple App Store or Google Play must be cancelled through those platforms' own cancellation flows. No refunds are issued for the current billing period except in cases of duplicate purchases or serious ongoing technical difficulties. A pause option is available, taking effect at the end of the billing cycle, with no content access during the paused period.

How to cancel NFL+

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://support.nfl.com/hc/en-us/articles/35869799227540-How-do-I-cancel-my-NFL-subscription
  • Pause/freeze: available — Pause available via Manage Subscriptions on NFL.com. Pause takes effect at end of current billing cycle. No content access during pause. Can un-pause and resume early at any time before scheduled resume date. Can cancel while paused.
  • Account/data deletion: Account and data deletion requests submitted via NFL's OneTrust Data Subject Request Portal (linked from nfl.com/legal/privacy/). California residents may also call 1-855-265-6894. Average response time 25 days per NFL's 2025 disclosures. https://www.nfl.com/legal/privacy/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “NFL+ — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/nfl-plus (CC BY-SA 4.0).

See NFL+ in the full index -> · How we score · Open data

Earned it? Show your grade

NFL+ grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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