News & Publishing · ZA
How hard is it to cancel News24?
News24 scores 78/100 (grade B) for how clearly it documents cancellation in the ZA — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, app-store.
News24 subscribers can cancel at any time using the Cancel my subscription button at the bottom of the My News24 Subscription page on the website or app. Subscriptions billed through Apple or Google must be cancelled directly with the App Store or Google Play.
How to cancel News24
- Channels: online (self-serve), in-app, app-store
- Official cancellation page: https://www.news24.com/about/faq-manage-your-payments-20200729
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Manage News24 Subscription
- FAQ: Manage your payments
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “News24 — Cancellation Friction Index (ZA).” CES-1.1. https://www.cancelatlas.com/c/news24-za (CC BY-SA 4.0).
See News24 in the full index -> · How we score · Open data
Earned it? Show your grade
News24 grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
Copy the embed:
<a href="https://www.cancelatlas.com/c/news24-za"><img src="https://www.cancelatlas.com/share/badges/news24-za.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>