Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly New York Sports Clubs's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

70/ 100 · B

Fitness & gym · US

How hard is it to cancel New York Sports Clubs?

New York Sports Clubs scores 70/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in person, postal mail, phone.

Last reviewed 2026-06-04 · Documented-Policy tier · grade B

Cancel in person, via the online cancel page (requires barcode + email + home club), by phone/email, or by certified mail to Town Sports International (NY). Minimum 5 business days' notice before month-end; annual-commit early cancellation carries a $150 fee.

How to cancel New York Sports Clubs

  • Channels: online (self-serve), in person, postal mail, phone
  • Official cancellation page: https://www.newyorksportsclubs.com/how-to-cancel/
  • Pause/freeze: available, Freeze 1 to 12 whole months; request in person, via the Contact Us form, or the online freeze page.
  • Account/data deletion: Not documented in the cancellation policy. Membership and billing data deletion can be requested under applicable state privacy law (e.g., CCPA) via the club's privacy policy / member services; clubs may retain records to enforce contract terms.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “New York Sports Clubs, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/new-york-sports-clubs (CC BY-SA 4.0).

See New York Sports Clubs in the full index -> · How we score · Open data

Earned it? Show your grade

New York Sports Clubs grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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