Video streaming · US
How hard is it to cancel Nebula?
Nebula scores 69/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app, email.
Nebula subscriptions can be cancelled online via account settings at nebula.tv, through the iOS App Store or Google Play Store if subscribed via those platforms, or by emailing [email protected]. Cancellation takes effect at the end of the current billing period, access continues until that date. No refunds are issued for unused time; the policy is strictly access-until-expiry. No subscription pause or freeze feature exists.
How to cancel Nebula
- Channels: online (self-serve), in-app, email
- Official cancellation page: https://support.nebula.tv/hc/en-us
- Pause/freeze: not offered. No pause or freeze option is offered. Users must cancel and resubscribe later.
- Account/data deletion: Account and personal data deletion is available via a dedicated in-account page (nebula.tv/settings/account/delete), separate from subscription cancellation. https://nebula.tv/settings/account/delete
Evidence
- Nebula Support Center (accessed 2026-06-06)
- Frequently Asked Questions | Nebula (accessed 2026-06-06)
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Nebula, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/nebula (CC BY-SA 4.0).