Documented-Policy tier only. This score rates how clearly Native's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

72/ 100 · B

Apparel & beauty boxes · US

How hard is it to cancel Native?

Native scores 72/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Native subscribers can cancel at any time by logging into their account, navigating to Subscriptions, selecting Manage this subscription, and clicking Cancel subscription at the bottom of the page. Cancellation or changes should be completed 1-2 business days before the next scheduled refill date to take effect. Subscribers can also skip or reschedule shipments without canceling. A 30-day return window with full refund and free return shipping applies to first orders; mini/travel sizes and expedited shipping fees are non-refundable.

How to cancel Native

  • Channels: online (self-serve), email
  • Official cancellation page: https://www.nativecos.com/pages/faq
  • Pause/freeze: available — Subscribers can skip or reschedule their next shipment from the Subscriptions dashboard without canceling.
  • Account/data deletion: Data deletion requests handled by parent company P&G via their Preference Center. Verification required. https://preferencecenter.pg.com/en-us/datarequests/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Native — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/native-us (CC BY-SA 4.0).

See Native in the full index -> · How we score · Open data

Earned it? Show your grade

Native grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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