Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Naked Wines's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

64/ 100 · C

Meal kits & food · US

How hard is it to cancel Naked Wines?

Naked Wines scores 64/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Naked Wines (US) offers an Angel Account subscription model where members contribute $40/month (adjustable $20–$100) to a credit wallet used for wine purchases. Members can cancel at any time online via Account > Angel Account section, or by calling 1-800-673-4718 or emailing [email protected]. Unspent Angel credits are refundable in cash upon cancellation with no stated notice requirement. A pause option (payment holiday up to 3 months) and deposit reduction are available as alternatives to full cancellation.

How to cancel Naked Wines

  • Channels: online (self-serve), phone, email
  • Official cancellation page: https://www.nakedwines.com/help
  • Pause/freeze: available — Payment holiday of up to 3 months available; members can also lower monthly deposit or skip months via account settings.
  • Account/data deletion: CCPA right-to-delete form available; submission deidentifies personal data and deletes the Naked Wines account. Also reachable by phone (1-800-673-4718) or email ([email protected]). https://www.nakedwines.com/content/ccpa/request-to-delete

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Naked Wines — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/naked-wines-us (CC BY-SA 4.0).

See Naked Wines in the full index -> · How we score · Open data