Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Naked Wines's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

64/ 100 · C

Meal kits & food · US

How hard is it to cancel Naked Wines?

Naked Wines scores 64/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Naked Wines (US) offers an Angel Account subscription model where members contribute $40/month (adjustable $20-$100) to a credit wallet used for wine purchases. Members can cancel at any time online via Account > Angel Account section, or by calling 1-800-673-4718 or emailing [email protected]. Unspent Angel credits are refundable in cash upon cancellation with no stated notice requirement. A pause option (payment holiday up to 3 months) and deposit reduction are available as alternatives to full cancellation.

How to cancel Naked Wines

  • Channels: online (self-serve), phone, email
  • Official cancellation page: https://www.nakedwines.com/help
  • Pause/freeze: available, Payment holiday of up to 3 months available; members can also lower monthly deposit or skip months via account settings.
  • Account/data deletion: CCPA right-to-delete form available; submission deidentifies personal data and deletes the Naked Wines account. Also reachable by phone (1-800-673-4718) or email ([email protected]). https://www.nakedwines.com/content/ccpa/request-to-delete

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Naked Wines, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/naked-wines-us (CC BY-SA 4.0).

See Naked Wines in the full index -> · How we score · Open data