How hard is it to cancel MyFitnessPal?

MyFitnessPal Premium can be cancelled online via account Settings (web signups) or through Apple App Store / Google Play (app signups), cancellation must be done on the same platform as the original purchase. Cancellation takes effect at the end of the current billing period, with Premium access retained until then; you must cancel more than 24 hours before the renewal date. All purchases are final and non-refundable at MyFitnessPal's sole discretion (US users have no statutory cooling-off period; only non-US users have a 14-day right). No pause or freeze option exists.

How to cancel MyFitnessPal

• Channels: online (self-serve), in-app
• Official cancellation page: https://support.myfitnesspal.com/hc/en-us/articles/360032625371-How-do-I-cancel-my-Premium-subscription-renewal
• Pause/freeze: not offered. No pause or freeze option is offered; the only option is to cancel auto-renewal, which keeps access through the end of the current billing period.
• Account/data deletion: Account deletion is available via app (More > Settings > Delete Account) or web (My Home > Settings > Delete Account); deletion is irreversible and removes personal data, with email systems taking up to 72 hours to stop sending. Deleting the account does NOT automatically cancel an active subscription, subscription must be cancelled separately through the original purchase platform. https://support.myfitnesspal.com/hc/en-us/articles/360032622451-How-do-I-delete-or-cancel-my-account

Evidence

• How do I cancel my Premium subscription renewal? – MyFitnessPal Help (accessed 2026-06-05)
• MyFitnessPal Terms of Service (accessed 2026-06-05)
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “MyFitnessPal, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/myfitnesspal (CC BY-SA 4.0).

See MyFitnessPal in the full index -> · How we score · Open data

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