How hard is it to cancel Motion (usemotion)?

Cancellation is self-serve online: individual users go to app.usemotion.com > Settings > Manage Plan > Cancel Plan; team admins follow the same path in their Billing settings; Apple in-app subscribers cancel through iOS Settings. Cancellation can also be initiated by emailing [email protected]. Access continues through the end of the current billing term with no prorated refund — purchases are explicitly non-refundable except at Motion's sole discretion (a 2-week satisfaction exception is referenced in some help content). No pause/freeze option is available.

How to cancel Motion (usemotion)

• Channels: online (self-serve), email, in-app
• Official cancellation page: https://www.usemotion.com/help/motion-support/cancel-your-plan
• Pause/freeze: not offered. No pause or freeze option is documented in Motion's help center or Terms of Service.
• Account/data deletion: Users can request account and data deletion by emailing [email protected]. Motion retains personal data for up to one year after account deletion unless earlier deletion is requested. Upon request, data is permanently deleted or de-identified from active systems and backups. https://www.usemotion.com/privacy

Evidence

• {'title': 'Cancel your plan | Motion Help Center (accessed 2026-06-05)', 'url': 'https://www.usemotion.com/help/motion-support/cancel-your-plan'}
• {'title': 'Motion Terms of Service (accessed 2026-06-05)', 'url': 'https://www.usemotion.com/legal/terms-of-service'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Motion (usemotion) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/motion-usemotion (CC BY-SA 4.0).

See Motion (usemotion) in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/motion-usemotion"><img src="https://www.cancelatlas.com/share/badges/motion-usemotion.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>