How hard is it to cancel Motion?

Motion supports self-serve cancellation: log in at app.usemotion.com, click the gear icon, then Manage Plan > Cancel Plan, provide a reason, and confirm. Team plans are cancelled by an admin via Settings > Billing > Manage Plan > Cancel Plan, and Apple in-app purchases must be cancelled through Apple. Purchases are non-refundable and Motion is not obligated to refund payments, though it may do so at its discretion and the help docs note a first-two-weeks dissatisfaction exception. The help documentation covers reactivation but does not state an explicit data-retention or deletion window. Motion (usemotion.com) operates from the United States.

How to cancel Motion

• Channels: online (self-serve)
• Official cancellation page: https://www.usemotion.com/help/motion-support/cancel-your-plan
• Pause/freeze: not offered. No pause option documented. Cancellation ends renewal; no refund for unused time.
• Refund policy: https://www.usemotion.com/legal/terms-of-service
• Account/data deletion: Documentation addresses reactivation but does not state an explicit data-deletion timeframe; a new email creates a new account with no prior data. https://www.usemotion.com/help/motion-support/cancel-your-plan

Evidence

• Cancel your plan - Motion Help Center (accessed 2026-06-16)
• Motion Terms of Service (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Motion, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/motion (CC BY-SA 4.0).

See Motion in the full index -> · How we score · Open data

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