How hard is it to cancel Motion?

Motion supports self-serve cancellation: log in at app.usemotion.com, click the gear icon, then Manage Plan > Cancel Plan, provide a reason, and confirm. Team plans are cancelled by an admin via Settings > Billing > Manage Plan > Cancel Plan, and Apple in-app purchases must be cancelled through Apple. Purchases are non-refundable and Motion is not obligated to refund payments, though it may do so at its discretion and the help docs note a first-two-weeks dissatisfaction exception. The help documentation covers reactivation but does not state an explicit data-retention or deletion window. Motion (usemotion.com) operates from the United States.

How to cancel Motion

• Channels: online (self-serve)
• Official cancellation page: https://www.usemotion.com/help/motion-support/cancel-your-plan
• Pause/freeze: not offered. No pause option documented. Cancellation ends renewal; no refund for unused time.
• Refund policy: https://www.usemotion.com/legal/terms-of-service
• Account/data deletion: Documentation addresses reactivation but does not state an explicit data-deletion timeframe; a new email creates a new account with no prior data. https://www.usemotion.com/help/motion-support/cancel-your-plan

Evidence

• Cancel your plan - Motion Help Center (accessed 2026-06-16)
• Motion Terms of Service (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Motion — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/motion (CC BY-SA 4.0).

See Motion in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/motion"><img src="https://www.cancelatlas.com/share/badges/motion.svg" alt="Cancel Atlas — Grade A" width="232" height="52"></a>