Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Moon Juice's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

64/ 100 · C

Meal kits & food · US

How hard is it to cancel Moon Juice?

Moon Juice scores 64/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Moon Juice subscribers can cancel, pause, or adjust their subscription at any time through their online account portal by selecting 'Manage Subscriptions', or by emailing [email protected]. The auto-renewal program remains active until the customer explicitly cancels it, and Moon Juice sends email reminders before each shipment and charge. Order-level cancellations (non-subscription) are handled via email with 'CANCEL ORDER' in the subject line. Moon Juice offers a 45-day satisfaction guarantee with returns processed through their online returns portal.

How to cancel Moon Juice

  • Channels: online (self-serve), email
  • Official cancellation page: https://moonjuice.com/pages/terms-conditions
  • Pause/freeze: available — Subscribers can pause their subscription at any time through the Moon Juice customer account portal, as stated on the Subscriptions page: 'you can adjust, pause, or cancel at anytime through your Moon Juice account.'
  • Account/data deletion: Customers may request deletion of personal data by emailing [email protected]. The privacy policy states: 'you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.' Physical address: 3771 Las Flores Ct, Los Angeles, CA 90034. https://moonjuice.com/pages/privacy-security

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Moon Juice — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/moon-juice-us (CC BY-SA 4.0).

See Moon Juice in the full index -> · How we score · Open data