Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Moon Juice's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

64/ 100 · C

Meal kits & food · US

How hard is it to cancel Moon Juice?

Moon Juice scores 64/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Moon Juice subscribers can cancel, pause, or adjust their subscription at any time through their online account portal by selecting 'Manage Subscriptions', or by emailing [email protected]. The auto-renewal program remains active until the customer explicitly cancels it, and Moon Juice sends email reminders before each shipment and charge. Order-level cancellations (non-subscription) are handled via email with 'CANCEL ORDER' in the subject line. Moon Juice offers a 45-day satisfaction guarantee with returns processed through their online returns portal.

How to cancel Moon Juice

  • Channels: online (self-serve), email
  • Official cancellation page: https://moonjuice.com/pages/terms-conditions
  • Pause/freeze: available, Subscribers can pause their subscription at any time through the Moon Juice customer account portal, as stated on the Subscriptions page: 'you can adjust, pause, or cancel at anytime through your Moon Juice account.'
  • Account/data deletion: Customers may request deletion of personal data by emailing [email protected]. The privacy policy states: 'you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.' Physical address: 3771 Las Flores Ct, Los Angeles, CA 90034. https://moonjuice.com/pages/privacy-security

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Moon Juice, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/moon-juice-us (CC BY-SA 4.0).

See Moon Juice in the full index -> · How we score · Open data