Meal kits & food · US
How hard is it to cancel Momentous?
Momentous scores 74/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
Momentous subscribers can cancel at any time through the self-serve subscription portal (login required) or by contacting Customer Care via email. Cancellations must be submitted at least 24 hours before the next scheduled order; a reminder email is sent 3 days in advance. The portal also offers a pause or skip option as an alternative to full cancellation. Momentous offers a 30-day satisfaction guarantee on products; shipping charges and sample sets are non-refundable.
How to cancel Momentous
- Channels: online (self-serve), email
- Official cancellation page: https://help.livemomentous.com/hc/en-us/articles/25622372437395-How-do-I-cancel-my-subscription
- Pause/freeze: available — Subscribers can pause (or skip) an upcoming shipment directly in the self-serve subscription portal. When initiating a cancellation the portal presents options to pause, keep, or cancel.
- Account/data deletion: Customers can request data deletion by emailing [email protected] or by writing to AmpHP, Inc. d/b/a Momentous, 1526 Ute Blvd., Suite 214, Park City, UT 84098. No dedicated web form found. https://www.livemomentous.com/policies/privacy-policy
Evidence
- {'title': 'How do I cancel my subscription? – Help – Momentous (accessed 2026-06-06)', 'url': 'https://help.livemomentous.com/hc/en-us/articles/25622372437395-How-do-I-cancel-my-subscription'}
- {'title': 'Subscriptions – Momentous (accessed 2026-06-06)', 'url': 'https://www.livemomentous.com/pages/subscriptions'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Momentous — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/momentous-us (CC BY-SA 4.0).
See Momentous in the full index -> · How we score · Open data
Earned it? Show your grade
Momentous grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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