Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Momentous's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

74/ 100 · B

Meal kits & food · US

How hard is it to cancel Momentous?

Momentous scores 74/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Momentous subscribers can cancel at any time through the self-serve subscription portal (login required) or by contacting Customer Care via email. Cancellations must be submitted at least 24 hours before the next scheduled order; a reminder email is sent 3 days in advance. The portal also offers a pause or skip option as an alternative to full cancellation. Momentous offers a 30-day satisfaction guarantee on products; shipping charges and sample sets are non-refundable.

How to cancel Momentous

  • Channels: online (self-serve), email
  • Official cancellation page: https://help.livemomentous.com/hc/en-us/articles/25622372437395-How-do-I-cancel-my-subscription
  • Pause/freeze: available, Subscribers can pause (or skip) an upcoming shipment directly in the self-serve subscription portal. When initiating a cancellation the portal presents options to pause, keep, or cancel.
  • Account/data deletion: Customers can request data deletion by emailing [email protected] or by writing to AmpHP, Inc. d/b/a Momentous, 1526 Ute Blvd., Suite 214, Park City, UT 84098. No dedicated web form found. https://www.livemomentous.com/policies/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Momentous, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/momentous-us (CC BY-SA 4.0).

See Momentous in the full index -> · How we score · Open data

Earned it? Show your grade

Momentous grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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