Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly ModifyHealth's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Meal kits & food · US

How hard is it to cancel ModifyHealth?

ModifyHealth scores 68/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

ModifyHealth subscriptions can be cancelled at any time either online through Account Settings (Manage Subscription & Payment Details) or by calling 888-7MODIFY (888-766-3439) or emailing [email protected]. Changes, skips, and cancellations must be submitted by Saturday 11:59 pm ET to apply to the following week's delivery; requests after that deadline take effect the week after. Gift programs are non-cancellable and non-refundable. ModifyHealth offers a 30-day money-back guarantee on the FIT program fee (not meals), and will issue pro-rata credits or refunds for missing, damaged, or incorrect meals if reported within seven days of delivery.

How to cancel ModifyHealth

  • Channels: online (self-serve), phone, email
  • Official cancellation page: https://modifyhealth.com/pages/terms-of-use
  • Pause/freeze: available — Customers can skip individual delivery weeks or pause at any time; changes must be submitted by Saturday 11:59 pm ET to take effect the following week.
  • Account/data deletion: Data deletion requests can be submitted via the Privacy Requests link referenced in the Privacy Notice and on the Contact Us page. https://modifyhealth.com/pages/contact-us

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “ModifyHealth — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/modifyhealth (CC BY-SA 4.0).

See ModifyHealth in the full index -> · How we score · Open data