How hard is it to cancel MLB.TV?

MLB.TV subscriptions can be cancelled online via the 'Manage Subscriptions' section of your MLB.com account, by emailing [email protected], or by calling 866-800-1275. Cancellation takes effect at the end of the current billing period (the current 30-day period for monthly plans; the current yearly term ending ~March 1 for annual plans), with no early-termination fee. Refunds are granted only within 5 days of the initial purchase or annual auto-renewal date, with no partial or prorated refunds and a maximum of one refund per MLB season. Subscriptions purchased through Apple App Store or Google Play must be managed through those platforms.

How to cancel MLB.TV

• Channels: online (self-serve), email, phone
• Official cancellation page: https://support.mlb.com/s/article/How-to-Cancel-your-Subscription
• Pause/freeze: not offered. No pause or freeze option is offered. Monthly subscribers are naturally not billed between approximately October and March 1 each season, but there is no formal pause mechanism. To stop charges, customers must cancel.
• Refund policy: https://support.mlb.com/s/article/What-is-the-refund-policy?language=en_US
• Account/data deletion: Account and personal data deletion is available through the MLB Ballpark App (account closure feature) or via the legacy profile page. Deletion is irreversible and removes tickets, purchase history, and stored personal information. http://mlb.mlb.com/account/delete_profile.jsp

Evidence

• {'title': 'How to Cancel your Subscription - Help Center - MLB.com (accessed 2026-06-05)', 'url': 'https://support.mlb.com/s/article/How-to-Cancel-your-Subscription'}
• {'title': 'What is the refund policy - Help Center - MLB.com (accessed 2026-06-05)', 'url': 'https://support.mlb.com/s/article/What-is-the-refund-policy?language=en_US'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “MLB.TV — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/mlb-tv (CC BY-SA 4.0).

See MLB.TV in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/mlb-tv"><img src="https://www.cancelatlas.com/share/badges/mlb-tv.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>