How hard is it to cancel Missive?

Missive subscriptions can be cancelled at any time via Settings > Billing > Cancel subscription; the account remains active through the end of the current billing period. Monthly plans carry a 30-day money-back guarantee for first-time subscribers; yearly plans are non-refundable and non-cancellable mid-term. No partial refunds are issued for unused periods. Users who want to stop paying without losing access can downgrade to the free plan instead.

How to cancel Missive

• Channels: online (self-serve)
• Official cancellation page: https://missiveapp.com/docs/administration/billing-and-plans/faq
• Pause/freeze: not offered. No pause option documented. Users can downgrade to the free plan instead of cancelling outright.
• Account/data deletion: Full account deletion is self-service via Settings > Login & Security > Delete account, following a multi-step process (remove connected accounts, calendars, integrations, and organization first). Compliant with GDPR Art. 17 (Right to erasure). Upon subscription termination, Missive retains data for 30 days for export, after which it may be deleted. https://missiveapp.com/docs/administration/billing-and-plans/faq

Evidence

• {'title': 'Billing FAQ | Missive Docs (accessed 2026-06-06)', 'url': 'https://missiveapp.com/docs/administration/billing-and-plans/faq'}
• {'title': 'Terms · Missive (accessed 2026-06-06)', 'url': 'https://missiveapp.com/terms'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Missive — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/missive (CC BY-SA 4.0).

See Missive in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/missive"><img src="https://www.cancelatlas.com/share/badges/missive.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>