Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Mimo's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

76/ 100 · B

E-learning · US

How hard is it to cancel Mimo?

Mimo scores 76/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Mimo subscriptions can be cancelled at any time online through account settings on the Mimo website, or through the App Store or Google Play for app-purchased subscriptions. Cancellation takes effect at the end of the current billing period, and auto-renewal must be disabled at least 24 hours before renewal to avoid the next charge. Refunds for website purchases are available within 14 days of purchase; App Store and Google Play purchases must be refunded through Apple or Google respectively. No pause option is available.

How to cancel Mimo

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://support.mimo.org/hc/en-us/sections/30978695447314-Cancel-Refund
  • Pause/freeze: not offered. Mimo does not offer a subscription pause feature. The official support article on pausing indicates it is unavailable; users are directed to cancel (disable auto-renewal) instead, retaining access until the end of the paid period.
  • Refund policy: https://support.mimo.org/hc/en-us/sections/30978695447314-Cancel-Refund
  • Account/data deletion: Users can delete their account in the mobile app via Profile > Settings > Delete Account, which removes all data and progress. Alternatively, erasure requests can be submitted by email to [email protected]. Legal retention of billing data for up to 7 years under Austrian tax law (§ 132 BAO) may apply. https://support.mimo.org/hc/en-us/articles/115004854574-How-can-I-delete-my-Mimo-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Mimo, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/mimo-us (CC BY-SA 4.0).

See Mimo in the full index -> · How we score · Open data

Earned it? Show your grade

Mimo grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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