How hard is it to cancel Mimo?

Mimo subscriptions can be cancelled at any time online through account settings on the Mimo website, or through the App Store or Google Play for app-purchased subscriptions. Cancellation takes effect at the end of the current billing period, and auto-renewal must be disabled at least 24 hours before renewal to avoid the next charge. Refunds for website purchases are available within 14 days of purchase; App Store and Google Play purchases must be refunded through Apple or Google respectively. No pause option is available.

How to cancel Mimo

• Channels: online (self-serve), in-app
• Official cancellation page: https://support.mimo.org/hc/en-us/sections/30978695447314-Cancel-Refund
• Pause/freeze: not offered. Mimo does not offer a subscription pause feature. The official support article on pausing indicates it is unavailable; users are directed to cancel (disable auto-renewal) instead, retaining access until the end of the paid period.
• Refund policy: https://support.mimo.org/hc/en-us/sections/30978695447314-Cancel-Refund
• Account/data deletion: Users can delete their account in the mobile app via Profile > Settings > Delete Account, which removes all data and progress. Alternatively, erasure requests can be submitted by email to [email protected]. Legal retention of billing data for up to 7 years under Austrian tax law (§ 132 BAO) may apply. https://support.mimo.org/hc/en-us/articles/115004854574-How-can-I-delete-my-Mimo-account

Evidence

• {'title': 'How do I cancel my Mimo subscription? – Mimo (accessed 2026-06-06)', 'url': 'https://support.mimo.org/hc/en-us/articles/115004857973-How-do-I-cancel-my-Mimo-subscription'}
• {'title': 'Cancel & Refund – Mimo Help Center (accessed 2026-06-06)', 'url': 'https://support.mimo.org/hc/en-us/sections/30978695447314-Cancel-Refund'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Mimo — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/mimo-us (CC BY-SA 4.0).

See Mimo in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/mimo-us"><img src="https://www.cancelatlas.com/share/badges/mimo-us.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>