E-learning · US
How hard is it to cancel Memrise?
Memrise scores 67/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app.
Memrise subscriptions can be cancelled online via Profile > Settings > Account > 'Cancel Plan', or through the Apple App Store / Google Play for mobile purchases. No notice period is required; access continues until the end of the current billing period and auto-renewal is simply turned off. A 30-day money-back guarantee applies to new Quarterly and Annual plan activations only (not Monthly plans and not renewals); monthly plans may qualify for a refund within 14 days of purchase. Refunds for app-store purchases must be requested directly from Apple or Google.
How to cancel Memrise
- Channels: online (self-serve), in-app
- Official cancellation page: https://memrise.zendesk.com/hc/en-us/articles/360012513717-How-do-I-cancel-my-Memrise-subscription-s-autorenewal-on-the-website
- Pause/freeze: not offered. No pause or freeze option is documented in Memrise's terms or help center.
- Account/data deletion: Users can delete their account and data via account settings on the website or iOS app. Contact form available at memrise.com/contact/ for data requests. Upon deletion, Memrise revokes license and deletes profile information, though user-posted content may persist. https://www.memrise.com/contact/
Evidence
- Memrise Terms of Service (accessed 2026-06-05)
- How do I cancel my Memrise subscription's autorenewal on the website? – Memrise Help Center (accessed 2026-06-05)
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Memrise, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/memrise (CC BY-SA 4.0).