How hard is it to cancel Melon?

Melon's FAQ documents cancellation on PC web via My Info > Pass/Coupon/Cash > Cancel Pass, and in the Android app via My Info > Pass > Change/Cancel. Subscriptions purchased through Google in-app billing can only be cancelled via the Google Play Store; iPhone in-app subscriptions are cancelled through the Apple ID subscription settings. Melon distinguishes standard cancellation (service continues to the next billing date) from mid-term cancellation (stops immediately with a usage-deducted refund); full refunds are available for unused subscriptions within the policy window.

How to cancel Melon

• Channels: online (self-serve), in-app
• Official cancellation page: https://faqs2.melon.com/web/faq/content.htm?faqId=QUES20140618000012
• Pause/freeze: not offered. No pause; users choose standard cancellation (continues to next billing date) or mid-term cancellation (stops immediately with pro-rated refund).
• Refund policy: https://faqs2.melon.com/customer/faq/informFaq.htm?faqId=2212
• Account/data deletion: Cancellation ends the subscription only; member/account deletion is handled separately under Melon's privacy policy. https://www.melon.com/about/privacy.htm

Evidence

• Melon pass cancellation - Melon customer center (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Melon, Cancellation Friction Index (KR).” CES-1.1. https://www.cancelatlas.com/c/melon-kr (CC BY-SA 4.0).

See Melon in the full index -> · How we score · Open data

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