Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly MEL Science's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

E-learning · US

How hard is it to cancel MEL Science?

MEL Science scores 68/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

MEL Science monthly subscribers can cancel at any time with a few clicks from the My Account section on the website; no advance notice period is required. Prepaid subscriptions can be canceled or paused only by contacting support, though prepaid subscribers can pause for up to 3 months from their profile. Payments already processed before a valid cancellation are non-refundable, but properly canceled orders will be refunded. Defective kit returns are accepted within two weeks of shipment with a full refund including delivery fees.

How to cancel MEL Science

  • Channels: online (self-serve), email
  • Official cancellation page: https://melscience.com/US-en/terms/
  • Pause/freeze: available — Monthly subscribers can pause directly from their profile (My Account tab). Prepaid subscribers can pause for up to 3 months from their profile; full cancellation of prepaid plans requires contacting support.
  • Account/data deletion: Users may request deletion of personal information by emailing [email protected], subject to applicable legal retention obligations. https://melscience.com/US-en/privacy/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “MEL Science — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/mel-science-us (CC BY-SA 4.0).

See MEL Science in the full index -> · How we score · Open data