Documented-Policy tier only. This score rates how clearly Medium's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

79/ 100 · B

News & publishing · US

How hard is it to cancel Medium?

Medium scores 79/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Medium membership can be cancelled at any time online via Settings (web) or through the App Store/Google Play for app-purchased subscriptions. Cancellation takes effect at the end of the current billing period, with access retained until then. No refunds or credits are issued for unused days in the current period; subscription fees are final and nonrefundable unless Medium determines otherwise at its sole discretion. There is no pause or freeze option available.

How to cancel Medium

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://help.medium.com/hc/en-us/articles/360006277374-Manage-your-subscription
  • Pause/freeze: not offered. Medium does not offer a pause or freeze option for memberships; cancellation is the only way to stop recurring charges.
  • Account/data deletion: Users can delete their account through Settings on the web or in-app; Medium states data is deleted within 14 days for European users, though it may retain certain information for legal or legitimate business purposes. Data export is available via Settings. Privacy requests can be directed to [email protected]. https://help.medium.com/hc/en-us/articles/115004914748-Delete-or-deactivate-your-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Medium — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/medium (CC BY-SA 4.0).

See Medium in the full index -> · How we score · Open data

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Medium grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

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