Streaming · US
How hard is it to cancel Medici.tv?
Medici.tv scores 75/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.
Medici.tv subscribers can cancel online by logging into their account on a computer and clicking 'Unsubscribe' in the Subscription details section; those who subscribed via Apple or Roku must cancel through those platforms. Cancellation must be submitted at least one day before the renewal date — requests made on or after the renewal date take effect for the following period. No refunds are granted for any unused portion of the current subscription period, as stated in Article 10 of their Terms and Conditions. Payments cannot be reversed once processed.
How to cancel Medici.tv
- Channels: online (self-serve), in-app
- Official cancellation page: https://medicitv.zendesk.com/hc/en-us/articles/360010569298-How-do-I-unsubscribe-
- Pause/freeze: not offered. No pause or hold feature documented anywhere in the Medici.tv help center; cancellation is the only documented option to stop billing.
- Account/data deletion: Account and data deletion must be requested by emailing [email protected]; no self-service deletion tool is available. The help article (How do I delete my medici.tv account?) confirms deletion is handled via email to customer service. https://medicitv.zendesk.com/hc/en-us/articles/360012076837-How-do-I-delete-my-medici-tv-account
Evidence
- {'title': 'How do I unsubscribe from medici.tv? – Help Center (accessed 2026-06-06)', 'url': 'https://medicitv.zendesk.com/hc/en-us/articles/360010569298-How-do-I-unsubscribe-'}
- {'title': 'Can I cancel a payment? – Help Center (accessed 2026-06-06)', 'url': 'https://medicitv.zendesk.com/hc/en-us/articles/29077466746141-Can-I-cancel-a-payment'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Medici.tv — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/medici-tv-us (CC BY-SA 4.0).
See Medici.tv in the full index -> · How we score · Open data
Earned it? Show your grade
Medici.tv grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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