E-learning · AU
How hard is it to cancel Mathspace?
Mathspace scores 62/100 (grade C) for how clearly it documents cancellation in the AU — a partially documented cancellation policy with notable gaps. Cancellation is available via email.
Mathspace offers Personal and School subscriptions with differing terms. The Terms of Use state that termination for any reason does not entitle the subscriber to a refund of payments made prior to termination. The one refund exception is that Mathspace will refund payments upon receiving a written submission that the services do not deliver what they claim. Cancellation and account notices are directed to Mathspace via the contact details in the Terms.
How to cancel Mathspace
- Channels: email
- Official cancellation page: https://mathspace.co/us/terms-of-use
- Pause/freeze: not offered. No pause option documented for personal subscriptions.
- Refund policy: https://mathspace.co/us/terms-of-use
- Account/data deletion: Account/data deletion handled per the Privacy Policy / support request. https://mathspace.co/us/privacy-policy
Evidence
- Terms and Conditions - Mathspace (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Mathspace — Cancellation Friction Index (AU).” CES-1.1. https://www.cancelatlas.com/c/mathspace (CC BY-SA 4.0).
See Mathspace in the full index -> · How we score · Open data