How hard is it to cancel Marley Spoon?

Members can cancel online via Account Settings → 'Stop subscription', by email, or by phone; there are no cancellation fees. Cancellation must be submitted before the weekly order cutoff (approximately 6-7 days before delivery, 11:59 PM local time) or the next box will still ship and be charged. Marley Spoon does not automatically refund already-processed orders; dissatisfaction with delivered boxes must be reported within 7 days, with remedies (credits or partial/full refund) at Marley Spoon's discretion. Pause is available at any time via the account dashboard with a user-chosen return date.

How to cancel Marley Spoon

• Channels: online (self-serve), phone, email
• Official cancellation page: https://marleyspoon.com/terms
• Pause/freeze: available, Subscribers can pause their account via the account dashboard by selecting a future return date using a calendar form; no charges are incurred during the pause period.
• Account/data deletion: Customers can request deletion of personal information by phone (866-228-4513) or email ([email protected]). California residents have explicit CCPA deletion rights. Account can be disabled to prevent future purchases. No specific data retention timeline post-cancellation is disclosed. https://marleyspoon.com/privacy

Evidence

• How do I cancel my subscription? – Marley Spoon Help Center (accessed 2026-06-05)
• Marley Spoon Terms and Conditions (accessed 2026-06-05)
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Marley Spoon, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/marley-spoon (CC BY-SA 4.0).

See Marley Spoon in the full index -> · How we score · Open data

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