How hard is it to cancel Marley Spoon?

Members can cancel online via Account Settings → 'Stop subscription', by email, or by phone; there are no cancellation fees. Cancellation must be submitted before the weekly order cutoff (approximately 6-7 days before delivery, 11:59 PM local time) or the next box will still ship and be charged. Marley Spoon does not automatically refund already-processed orders; dissatisfaction with delivered boxes must be reported within 7 days, with remedies (credits or partial/full refund) at Marley Spoon's discretion. Pause is available at any time via the account dashboard with a user-chosen return date.

How to cancel Marley Spoon

• Channels: online (self-serve), phone, email
• Official cancellation page: https://marleyspoon.com/terms
• Pause/freeze: available — Subscribers can pause their account via the account dashboard by selecting a future return date using a calendar form; no charges are incurred during the pause period.
• Account/data deletion: Customers can request deletion of personal information by phone (866-228-4513) or email ([email protected]). California residents have explicit CCPA deletion rights. Account can be disabled to prevent future purchases. No specific data retention timeline post-cancellation is disclosed. https://marleyspoon.com/privacy

Evidence

• {'title': 'How do I cancel my subscription? – Marley Spoon Help Center (accessed 2026-06-05)', 'url': 'https://support.marleyspoon.com/hc/en-us/articles/360001968536-How-do-I-cancel-my-subscription'}
• {'title': 'Marley Spoon Terms and Conditions (accessed 2026-06-05)', 'url': 'https://marleyspoon.com/terms'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Marley Spoon — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/marley-spoon (CC BY-SA 4.0).

See Marley Spoon in the full index -> · How we score · Open data

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