How hard is it to cancel Make (Integromat)?

Make subscriptions can be cancelled entirely online by users with owner or admin role via Org > Subscription > Cancel subscription. Cancellation takes effect at the end of the current billing cycle, after which the account downgrades to the free plan (1,000 credits/month). Make has a strict no-cash-refund policy — unused credits are not transferred to the free plan on cancellation, though credits are converted to discounts on upgrades. No subscription pause or freeze option is available.

How to cancel Make (Integromat)

• Channels: online (self-serve)
• Official cancellation page: https://help.make.com/cancel-your-subscription
• Pause/freeze: not offered. No pause or freeze option is offered. Users can only cancel (which downgrades to a free plan at end of billing cycle) or continue their subscription.
• Account/data deletion: Users can delete their profile via Profile > three-dot menu > Delete Profile. For solo accounts, deleting the profile also deletes the entire organization. The action is irreversible. Make recommends cancelling the subscription and downgrading to free before deleting the profile. https://help.make.com/delete-your-profile

Evidence

• {'title': 'Cancel your subscription - Make Help Center (accessed 2026-06-05)', 'url': 'https://help.make.com/cancel-your-subscription'}
• {'title': 'Change your subscription - Make Help Center (accessed 2026-06-05)', 'url': 'https://www.make.com/en/help/general/changing-your-subscription--upgrading,-downgrading,-or-canceling-'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Make (Integromat) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/make-integromat (CC BY-SA 4.0).

See Make (Integromat) in the full index -> · How we score · Open data

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