How hard is it to cancel MailerLite?

MailerLite subscriptions are cancelled entirely online via Account Settings > Plan and billing > Cancel subscription; cancellation takes effect at the end of the current billing cycle, after which the account automatically downgrades to the Free plan. No notice period beyond the billing cycle is required. Refunds are generally not issued for unused portions of monthly or annual plans; the only exception is a 14-calendar-day consumer withdrawal right for individuals using the service for non-business purposes. Subscription pausing is available once per calendar year for up to 2 months, with Free-plan limitations applying during the pause.

How to cancel MailerLite

• Channels: online (self-serve)
• Official cancellation page: https://www.mailerlite.com/help/cancel-my-subscription
• Pause/freeze: available — Subscription can be paused once per calendar year for up to 2 months. No charges apply during the pause period, but premium features are suspended and Free plan limitations apply. After 2 months the subscription auto-renews unless manually cancelled first.
• Refund policy: https://www.mailerlite.com/help/mailerlite-refund-policy
• Account/data deletion: After cancellation the account downgrades to the Free plan; all subscriber data, campaigns, and reports remain intact on the account. Access to certain features or historical data may be limited. No explicit self-serve account/data deletion page was surfaced in the cancellation help docs.

Evidence

• {'title': 'What happens when I cancel my subscription? - MailerLite (accessed 2026-06-05)', 'url': 'https://www.mailerlite.com/help/cancel-my-subscription'}
• {'title': "About MailerLite's Refund Policy - MailerLite (accessed 2026-06-05)", 'url': 'https://www.mailerlite.com/help/mailerlite-refund-policy'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “MailerLite — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/mailerlite (CC BY-SA 4.0).

See MailerLite in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/mailerlite"><img src="https://www.cancelatlas.com/share/badges/mailerlite.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>