Fitness & audio apps · US
How hard is it to cancel MacroFactor?
MacroFactor scores 67/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app.
MacroFactor subscriptions are purchased and managed entirely through the Apple App Store or Google Play Store; the app itself does not handle cancellations or billing. To cancel, users must use the subscription management functions within their respective mobile OS. Refunds must be requested directly from Apple (within 60 days of payment) or Google Play (within 48 hours, or by emailing MacroFactor support at [email protected] for Google Play purchases beyond that window). No pause or freeze option exists.
How to cancel MacroFactor
- Channels: in-app
- Official cancellation page: https://help.macrofactorapp.com/en/articles/71-manage-your-subscription
- Pause/freeze: not offered. No pause or freeze option is offered. Users must either remain subscribed or cancel entirely.
- Refund policy: https://help.macrofactorapp.com/en/articles/55-how-to-get-a-refund
- Account/data deletion: In-app deletion via More > Data Management > Account & Data Deletion > Delete Your Account. Described as immediate with no data remnants. Does not automatically cancel the subscription — that must be done separately through the app store. https://help.macrofactorapp.com/en/articles/66-how-to-permanently-delete-your-account-and-data
Evidence
- {'title': 'Manage Your Subscription – MacroFactor Help Center (accessed 2026-06-06)', 'url': 'https://help.macrofactorapp.com/en/articles/71-manage-your-subscription'}
- {'title': 'How to Get a Refund – MacroFactor Help Center (accessed 2026-06-06)', 'url': 'https://help.macrofactorapp.com/en/articles/55-how-to-get-a-refund'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “MacroFactor — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/macrofactor (CC BY-SA 4.0).
See MacroFactor in the full index -> · How we score · Open data