How hard is it to cancel M1 Finance?

To close an M1 account, users must first liquidate all investments and withdraw funds (or initiate a brokerage transfer), then initiate closure via the in-app Messenger or the Help/Client Support button on web or mobile. M1 does not offer a standalone subscription cancellation flow — the platform charges a $3/month fee that is automatically waived if the account holds $10,000+ in assets or carries an active personal loan, and the only way to stop paying it without meeting those thresholds is to close all accounts. No notice period or refund/proration policy is publicly disclosed for the platform fee. M1 Plus (the former $125/year premium tier) was discontinued in May 2024 and replaced by the universal platform fee.

How to cancel M1 Finance

• Channels: online (self-serve), in-app
• Official cancellation page: https://help.m1.com/en/articles/9331945-how-to-close-an-m1-account
• Pause/freeze: not offered. No pause or freeze option is offered. The $3/month platform fee is waived automatically if total M1 assets reach $10,000+ on at least one day per billing cycle, or if an active M1 Personal Loan is maintained — but there is no formal pause mechanism.
• Account/data deletion: California residents may request deletion of certain personal data under CCPA by emailing [email protected]. M1 retains data after account closure as required by law and to fulfill legal obligations. Non-California residents have no documented deletion right. https://m1.com/legal/privacy/

Evidence

• {'title': 'How to close an M1 account | M1 Help Center (accessed 2026-06-05)', 'url': 'https://help.m1.com/en/articles/9331945-how-to-close-an-m1-account'}
• {'title': "M1's Platform Fee Disclosure | M1 (accessed 2026-06-05)", 'url': 'https://m1.com/legal/disclosures/platform-fee-disclosure/'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “M1 Finance — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/m1-finance (CC BY-SA 4.0).

See M1 Finance in the full index -> · How we score · Open data