Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Lyka's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

80/ 100 · B

Pet subscriptions · AU

How hard is it to cancel Lyka?

Lyka scores 80/100 (grade B) for how clearly it documents cancellation in the AU, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Lyka states the subscription is 100% flexible and can be paused or cancelled at any time from the customer account login or by email. The card is charged a few days before the box is prepared (except the first delivery), so changes must be made before that cut-off. Cancelling forfeits any remaining offers, credits or discounts, and there is no pro-rated refund for unused days. Lyka does not accept change-of-mind returns; a 30-day money-back guarantee refunds new customers up to AU$150. Data access/correction is by email.

How to cancel Lyka

  • Channels: online (self-serve), email
  • Official cancellation page: https://lyka.com.au/legal/privacy-and-terms
  • Pause/freeze: available, Subscription is 100% flexible; pause or cancel anytime from the account login or by contacting support. Changes should be made before the cut-off shown in the account.
  • Refund policy: https://lyka.com.au/legal/privacy-and-terms
  • Account/data deletion: Privacy policy explains how to access/correct personal information by email; explicit deletion procedure not specified. https://lyka.com.au/legal/privacy-and-terms

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Lyka, Cancellation Friction Index (AU).” CES-1.1. https://www.cancelatlas.com/c/lyka-au (CC BY-SA 4.0).

See Lyka in the full index -> · How we score · Open data

Earned it? Show your grade

Lyka grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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