Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly LOVOO's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

79/ 100 · B

Dating apps · DE

How hard is it to cancel LOVOO?

LOVOO scores 79/100 (grade B) for how clearly it documents cancellation in the DE — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

LOVOO (The Meet Group, Dresden, Germany) lets users cancel Premium through the channel that matches their payment method: Adyen purchases via the in-app profile > Manage subscription > Cancel; Stripe via website settings > Premium > Cancel; PayPal directly in the PayPal account; and Apple iTunes through iOS subscription settings. Automatic renewals can be terminated up to 24 hours before the term expires, and the subscription remains active until the end of the paid period. Deleting the profile does not terminate the subscription. No documented pause option; refunds not detailed.

How to cancel LOVOO

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://support.lovoo.com/hc/en-us/articles/209534689-Cancel-Premium
  • Pause/freeze: not offered. LOVOO documents no pause or freeze; Premium can be cancelled to stop renewal and runs until the term ends.
  • Account/data deletion: Deleting your LOVOO profile does NOT terminate the subscription; it must be cancelled separately through the relevant payment provider. https://support.lovoo.com/hc/en-us/articles/209533869-How-can-I-delete-my-profile

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “LOVOO — Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/lovoo-de (CC BY-SA 4.0).

See LOVOO in the full index -> · How we score · Open data

Earned it? Show your grade

LOVOO grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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