How hard is it to cancel Logz.io (logz.io)?

If you subscribe to a monthly/annual plan via the Logz.io self-service dashboard, the subscription period automatically renews and you are charged at the beginning of each billing cycle on the monthly anniversary date. There is no self-serve cancel button: you may cancel your account by contacting your account manager in writing at least 14 days before the end of the then-current plan. All fees are non-cancellable and non-refundable. Fees are in US dollars.

How to cancel Logz.io (logz.io)

• Channels: email
• Official cancellation page: https://logz.io/about-us/terms-of-use/
• Pause/freeze: not offered. No pause/freeze documented; the subscription period auto-renews and you are charged at the start of each billing cycle.
• Refund policy: https://logz.io/about-us/terms-of-use/
• Account/data deletion: User data retention limits may apply per the plan; handled per the privacy policy.

Evidence

• Logz.io | Terms of Use (accessed 2026-06-13)
• Last reviewed 2026-06-13 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Logz.io (logz.io), Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/logz-io (CC BY-SA 4.0).

See Logz.io (logz.io) in the full index -> · How we score · Open data