Documented-Policy tier only. This score rates how clearly LogRocket's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

71/ 100 · B

Developer tools · US

How hard is it to cancel LogRocket?

LogRocket scores 71/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via email.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

LogRocket's Terms and Conditions state the agreement auto-renews for successive terms unless a party gives notice of non-renewal at least thirty days before expiration, that a customer may terminate for convenience only if all fees for the current term are paid, and that no refunds are provided on termination for convenience. The fourteen-day free trial can be cancelled at any time.

How to cancel LogRocket

  • Channels: email
  • Official cancellation page: https://logrocket.com/terms-and-conditions
  • Pause/freeze: not offered. LogRocket's Terms and Conditions do not provide a pause or suspension option for paid subscriptions.
  • Refund policy: https://logrocket.com/terms-and-conditions
  • Account/data deletion: Data handling and deletion are governed by LogRocket's Privacy Policy; deletion requests are handled by contacting LogRocket. https://logrocket.com/privacy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “LogRocket — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/logrocket (CC BY-SA 4.0).

See LogRocket in the full index -> · How we score · Open data

Earned it? Show your grade

LogRocket grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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