Developer tools · US
How hard is it to cancel LogRocket?
LogRocket scores 71/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via email.
LogRocket's Terms and Conditions state the agreement auto-renews for successive terms unless a party gives notice of non-renewal at least thirty days before expiration, that a customer may terminate for convenience only if all fees for the current term are paid, and that no refunds are provided on termination for convenience. The fourteen-day free trial can be cancelled at any time.
How to cancel LogRocket
- Channels: email
- Official cancellation page: https://logrocket.com/terms-and-conditions
- Pause/freeze: not offered. LogRocket's Terms and Conditions do not provide a pause or suspension option for paid subscriptions.
- Refund policy: https://logrocket.com/terms-and-conditions
- Account/data deletion: Data handling and deletion are governed by LogRocket's Privacy Policy; deletion requests are handled by contacting LogRocket. https://logrocket.com/privacy
Evidence
- Terms and Conditions | LogRocket
- Pricing | LogRocket
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “LogRocket — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/logrocket (CC BY-SA 4.0).
See LogRocket in the full index -> · How we score · Open data
Earned it? Show your grade
LogRocket grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/logrocket"><img src="https://www.cancelatlas.com/share/badges/logrocket.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>