How hard is it to cancel Linode (Akamai)?

Accounts are cancelled online via Cloud Manager (Account Settings > Close Account); cancellation is immediate with no notice period required. Any accrued and uninvoiced charges are billed immediately to the payment method on file. A 7-day full-refund guarantee applies to paid services (not account credits or promo codes), requested via the cancellation form or by emailing [email protected]. No pause or freeze option is available, but users may remove all services while retaining an account to avoid recurring charges.

How to cancel Linode (Akamai)

• Channels: online (self-serve), email
• Official cancellation page: https://techdocs.akamai.com/cloud-computing/docs/cancel-an-account
• Pause/freeze: not offered. No pause or freeze option. Users can delete individual paid services while retaining their account (avoiding recurring charges) without closing permanently, but no formal pause mechanism exists.
• Account/data deletion: Cancellation is immediate and irreversible. All services, Linodes, volumes, DNS records, and user accounts are permanently deleted upon account closure. Data from deleted Linodes active 24+ hours generates an automatic Recovery Image; outside that, data is unrecoverable. https://techdocs.akamai.com/cloud-computing/docs/cancel-an-account

Evidence

• {'title': 'Cancel your account — Akamai Cloud Computing Documentation (accessed 2026-06-05)', 'url': 'https://techdocs.akamai.com/cloud-computing/docs/cancel-an-account'}
• {'title': 'Stop further billing — Akamai Cloud Computing Documentation (accessed 2026-06-05)', 'url': 'https://techdocs.akamai.com/cloud-computing/docs/stop-further-billing'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Linode (Akamai) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/linode-akamai (CC BY-SA 4.0).

See Linode (Akamai) in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/linode-akamai"><img src="https://www.cancelatlas.com/share/badges/linode-akamai.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>