Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Lingoda's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

65/ 100 · C

E-learning · US

How hard is it to cancel Lingoda?

Lingoda scores 65/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Monthly plan subscribers can cancel at any time directly through their Lingoda account dashboard (Settings > subscription), and access continues until the end of the current billing period with no renewal. A 14-day money-back guarantee applies to new subscribers, cancellations within 14 days receive a refund minus the cost of any classes already taken. Sprint promotion subscribers must cancel within 14 days of sign-up by contacting Customer Support; no refund is available after that window. Pause/freeze is offered as an alternative to cancellation, though duration limits are not prominently detailed in public help articles.

How to cancel Lingoda

  • Channels: online (self-serve), email
  • Official cancellation page: https://lingoda-students.elevio.help/en/articles/191-how-can-i-cancel-my-course
  • Pause/freeze: available, Lingoda allows students to pause their course subscription as an alternative to cancellation. The student knowledge base confirms a pause option exists, though specific duration limits and frequency caps are not prominently disclosed in public-facing documentation.
  • Account/data deletion: Data deletion requests can be submitted via email to [email protected]. Lingoda is a German company (Lingoda GmbH, Berlin) subject to GDPR, with a Data Protection Officer at Pridatect S.L. Users may also invoke CCPA rights for US jurisdiction. https://www.lingoda.com/en/privacy-policy/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Lingoda, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/lingoda (CC BY-SA 4.0).

See Lingoda in the full index -> · How we score · Open data