Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Lingoda's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

65/ 100 · C

E-learning · US

How hard is it to cancel Lingoda?

Lingoda scores 65/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Monthly plan subscribers can cancel at any time directly through their Lingoda account dashboard (Settings > subscription), and access continues until the end of the current billing period with no renewal. A 14-day money-back guarantee applies to new subscribers — cancellations within 14 days receive a refund minus the cost of any classes already taken. Sprint promotion subscribers must cancel within 14 days of sign-up by contacting Customer Support; no refund is available after that window. Pause/freeze is offered as an alternative to cancellation, though duration limits are not prominently detailed in public help articles.

How to cancel Lingoda

  • Channels: online (self-serve), email
  • Official cancellation page: https://lingoda-students.elevio.help/en/articles/191-how-can-i-cancel-my-course
  • Pause/freeze: available — Lingoda allows students to pause their course subscription as an alternative to cancellation. The student knowledge base confirms a pause option exists, though specific duration limits and frequency caps are not prominently disclosed in public-facing documentation.
  • Account/data deletion: Data deletion requests can be submitted via email to [email protected]. Lingoda is a German company (Lingoda GmbH, Berlin) subject to GDPR, with a Data Protection Officer at Pridatect S.L. Users may also invoke CCPA rights for US jurisdiction. https://www.lingoda.com/en/privacy-policy/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Lingoda — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/lingoda (CC BY-SA 4.0).

See Lingoda in the full index -> · How we score · Open data