Gym & fitness · US
How hard is it to cancel Life Time?
Life Time scores 54/100 (grade D) for how clearly it documents cancellation in the US — a poorly documented cancellation policy. Cancellation is available via online (self-serve), in person, email, postal mail.
Written notice in person or by certified mail only — no email or online cancellation. 30-day notice required (billing dates within the window are still charged). A club-access suspension (to a $15/mo digital membership) is offered as an alternative.
How to cancel Life Time
- Channels: online (self-serve), in person, email, postal mail
- Official cancellation page: https://my.lifetime.life/faq/membership/membership-changes/how-do-i-cancel-my-membership.html
- Pause/freeze: available — Suspend club access up to 4 months once per calendar year (after 6 months of membership; 30-day notice; converts to $15/mo Digital), or a medical/military freeze up to 3 months.
- Account/data deletion: Not documented in the cancellation policy. Membership and billing data deletion can be requested under applicable state privacy law (e.g., CCPA) via the club's privacy policy / member services; clubs may retain records to enforce contract terms.
Evidence
- {'title': 'Life Time — How do I cancel my membership (FAQ) (accessed 2026-06-04)', 'url': 'https://my.lifetime.life/faq/membership/membership-changes/how-do-i-cancel-my-membership.html'}
- Last reviewed 2026-06-04 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Life Time — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/life-time (CC BY-SA 4.0).
See Life Time in the full index -> · How we score · Open data