Documented-Policy tier only. This score rates how clearly Life Time's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

54/ 100 · D

Gym & fitness · US

How hard is it to cancel Life Time?

Life Time scores 54/100 (grade D) for how clearly it documents cancellation in the US — a poorly documented cancellation policy. Cancellation is available via online (self-serve), in person, email, postal mail.

Last reviewed 2026-06-04 · Documented-Policy tier · grade D

Written notice in person or by certified mail only — no email or online cancellation. 30-day notice required (billing dates within the window are still charged). A club-access suspension (to a $15/mo digital membership) is offered as an alternative.

How to cancel Life Time

  • Channels: online (self-serve), in person, email, postal mail
  • Official cancellation page: https://my.lifetime.life/faq/membership/membership-changes/how-do-i-cancel-my-membership.html
  • Pause/freeze: available — Suspend club access up to 4 months once per calendar year (after 6 months of membership; 30-day notice; converts to $15/mo Digital), or a medical/military freeze up to 3 months.
  • Account/data deletion: Not documented in the cancellation policy. Membership and billing data deletion can be requested under applicable state privacy law (e.g., CCPA) via the club's privacy policy / member services; clubs may retain records to enforce contract terms.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Life Time — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/life-time (CC BY-SA 4.0).

See Life Time in the full index -> · How we score · Open data