Fitness & gym · US
How hard is it to cancel Life Time?
Life Time scores 54/100 (grade D) for how clearly it documents cancellation in the US, a poorly documented cancellation policy. Cancellation is available via online (self-serve), in person, email, postal mail.
Written notice in person or by certified mail only, no email or online cancellation. 30-day notice required (billing dates within the window are still charged). A club-access suspension (to a $15/mo digital membership) is offered as an alternative.
How to cancel Life Time
- Channels: online (self-serve), in person, email, postal mail
- Official cancellation page: https://my.lifetime.life/faq/membership/membership-changes/how-do-i-cancel-my-membership.html
- Pause/freeze: available, Suspend club access up to 4 months once per calendar year (after 6 months of membership; 30-day notice; converts to $15/mo Digital), or a medical/military freeze up to 3 months.
- Account/data deletion: Not documented in the cancellation policy. Membership and billing data deletion can be requested under applicable state privacy law (e.g., CCPA) via the club's privacy policy / member services; clubs may retain records to enforce contract terms.
Evidence
- Life Time — How do I cancel my membership (FAQ) (accessed 2026-06-04)
- Last reviewed 2026-06-04 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Life Time, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/life-time (CC BY-SA 4.0).
See Life Time in the full index -> · How we score · Open data