How hard is it to cancel Lemino?

Lemino Premium (¥1,540/month) can be cancelled online via the Lemino website or My Docomo, through the App Store or Google Play, by phone via the Docomo Information Center, or in person at a Docomo shop. Cancellation via web or in-person takes effect immediately, while App Store/Google Play cancellations remain active until the end of the billing period. No refunds or proration are given for mid-cycle cancellations; users must cancel at least 24 hours before the renewal date to avoid the next month's charge. No pause or subscription freeze feature is available.

How to cancel Lemino

• Channels: online (self-serve), in-app, phone, in person
• Official cancellation page: https://lemino.docomo.ne.jp/leminonews/articles/979638277550112768
• Pause/freeze: not offered. No pause or freeze option is offered. Cancellation is the only way to stop billing.
• Account/data deletion: Cancelling Lemino Premium does not delete the dAccount (NTT Docomo account). Account/data deletion requires a separate dAccount deletion procedure; the process differs for Docomo line contract holders versus non-holders. Lemino Premium must be cancelled before deleting the dAccount. https://faq.lemino.docomo.ne.jp/d%E3%82%A2%E3%82%AB%E3%82%A6%E3%83%B3%E3%83%88%E3%82%92%E5%89%8A%E9%99%A4%E3%81%97%E3%81%9F%E3%82%89Lemino%E3%83%97%E3%83%AC%E3%83%9F%E3%82%A2%E3%83%A0%E3%82%92%E8%A7%A3%E7%B4%84%E3%81%A7%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F-6673077724025b001dae5f41

Evidence

• Leminoプレミアムの解約方法は？ 退会できない場合の対処法まとめ | Lemino ニュース (accessed 2026-06-06)
• Leminoプレミアムを解約したい | よくあるご質問（FAQ） - NTT Docomo (accessed 2026-06-06)
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Lemino, Cancellation Friction Index (JP).” CES-1.1. https://www.cancelatlas.com/c/lemino-jp (CC BY-SA 4.0).

See Lemino in the full index -> · How we score · Open data

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