Fitness & audio apps · US
How hard is it to cancel Ladder?
Ladder scores 46/100 (grade D) for how clearly it documents cancellation in the US — a poorly documented cancellation policy. Cancellation is available via in-app.
Ladder is a mobile fitness app (iOS and Android) offering a 7-day free trial with no credit card required. Subscriptions (Pro Monthly at $29.99/mo or Pro Annual at $179.99/yr) are billed through the Apple App Store or Google Play, meaning cancellation must be performed through the respective app-store subscription management interface before the next renewal date. No dedicated official help-center cancellation article was found on joinladder.com; the Terms of Service page is JavaScript-rendered and not publicly indexable in full detail.
How to cancel Ladder
- Channels: in-app
- Official cancellation page: https://www.joinladder.com/pricing
- Pause/freeze: not offered. No pause option identified in available policy documentation; subscriptions can be cancelled at any time through the App Store or Google Play.
- Account/data deletion: Privacy policy exists at joinladder.com/privacy and a Consumer Health Privacy Policy at joinladder.com/consumer-health-privacy; contact [email protected] for data requests. No dedicated data deletion web form found. https://www.joinladder.com/privacy
Evidence
- {'title': 'Ladder Pricing | Flexible Workout Plans (accessed 2026-06-06)', 'url': 'https://www.joinladder.com/pricing'}
- {'title': 'LADDER Strength Training Plans — App Store (accessed 2026-06-06)', 'url': 'https://apps.apple.com/us/app/ladder-strength-training-plans/id1502936453'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Ladder — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/ladder-us (CC BY-SA 4.0).